Thursday, September 30, 2010

Wheelchair Accessibility Complaints At Wendy's Restaurants

Are you a wheelchair user who has experienced wheelchair accessibility problems at a Wendy's Restaurant? The law firm of David Otto is investigating accessibility complaints against Wendy's Restaurants. According to Mr Otto, some Wendy's Restaurants may have problems with inaccessible toilets, condiment counters which are too high for wheelchair users, toilets which are not wide enough, or do not have disabled access toilets, doors which are too narrow or do not have automatic doors, doors which are too heavy, disabled parking spaces which do not have wide enough accessibility areas for Vans, or not enough disabled spaces, disable spaces with slopes which are too steep (runaway wheelchairs are no fun at all are they?), access problems with curb cuts, slopes that are too steep on wheelchair ramps, railings which do not comply with the ADA or other compliance issues. Ask yourself - is it comfortable, can I grab it, maneuver through it, get to it in a wheelchair or while using any other mobility assisting device? If the answer is no, there is a decent chance there is an ADA compliance problem. Mr. Otto encourages people to email him through his website if they feel the access at any place of "public accommodation" is, or seems to be out of compliance with the ADA. Those cases that seem to have merit will be investigated and if compliance issues are found, a lawsuit may follow.



The Wendy's restaurant currently being investigated is located in Colorado, however, Mr Otto is interested in hearing about any accessibility issues from Wendy's restaurants located anywhere in the USA.

This is not the first time that Wendys Restaurants have been investigated for non-compliance with ADA. In 1998 a lawsuit was brought against Wendy's Restaurants by a group of people with disabilities. That complaint involved queue lines which were not wide enough to accommodate wheelchair users. According a report on the Department of Justice website, Wendy's settled the complaint by agreeing to remove or modify the queue lines. In addition each of the complaining parties received $2,000 as part of the settlement.

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