The Wendy's restaurant currently being investigated is located in Colorado, however, Mr Otto is interested in hearing about any accessibility issues from Wendy's restaurants located anywhere in the USA.
This is not the first time that Wendys Restaurants have been investigated for non-compliance with ADA. In 1998 a lawsuit was brought against Wendy's Restaurants by a group of people with disabilities. That complaint involved queue lines which were not wide enough to accommodate wheelchair users. According a report on the Department of Justice website, Wendy's settled the complaint by agreeing to remove or modify the queue lines. In addition each of the complaining parties received $2,000 as part of the settlement.